receptionist

receptionist York, England

Priory Group
Full Time York, England 20375 - 12.04 GBP ANNUAL Today
Job description

Priory Group is one of the UK’s leading providers of independent specialist secure and step-down care across the UK.

Located in the historic city of York, Stockton Hall Hospital is a medium secure 112 bedded unit spanning over 7 wards, caring for people with mental illness, personality disorders and learning disabilities.

Our benefits:

  • 25 days annual leave pro rata (excluding bank holidays)
  • A Group Personal Pension Plan (GPPP)
  • Employee Assistance Programme
  • Supplemented meals and parking on site whilst on duty

More about the role of Secure Receptionist

To deliver an efficient and high quality security service within a Medium Secure Hospital in line with the National Specification.

The role requires good working relationships with all hospital staff, patients and visitors with a keen focus on maintaining patient and site security and safety.

The responsibilities include, but are not limited to:

  • Overseeing the daily security procedures within the secure reception which includes the monitoring the safety of the keys issued to staff.
  • Checking the correct visitor/security paperwork is in place and appropriate to allow entry to the site
  • Provide 24 hour cover to manage staff entry and exit from the building
  • To promote relational and physical security amongst the workforce to ensure compliance
  • Arrange patient/staff transport when required
  • Responding to phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments
  • Booking in visitors, families and professionals visiting the hospital
  • Receive mail and deliveries ensuring no banned or restricted items enter into the hospital
  • Ensuring the Reception area is maintained to a clean, tidy and professional standard
  • Completing the routine audit and checks to ensure compliance with all aspects of physical security
  • Support the Security Manager in the delivery of security training to all staff
  • Support the teams in any planned or reactive security scenarios
  • Assists in monitoring the grounds undertaking relevant checks
  • Check and support section 17 leave and the patients exiting the building.
  • Undertake the physical security checks in line with the standards for MSU - requires walk round of the grounds and perimeters
  • Monitoring of all alarm systems and potential threat
  • Monitors CCTV and support the manager in any security related incident that takes place at site
  • Ensuring the correct Risk Assessments have been completed and up to date in the Reception/Front of House area
  • Supporting the nursing staff with escorting of patients with leave into community activities

Apply today to hear from one of our team.

#HC2

receptionist
Priory Group

www.priorygroup.com
Hammersmith, United Kingdom
Rebekah Cresswell
Unknown / Non-Applicable
10000+ Employees
Company - Private
Healthcare Services & Hospitals
1980
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