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Key accountabilities

• Provide professional and timely receptionist and telephony services.
• Provide assistance with logistical arrangements for visitors and employees.
• Provide direct administrative support to the Managing Director and, on occasion, to members of the Senior Leadership Team,
• Manage all shared meeting spaces.
• Ensure all visitors to the company are provided with a safety induction, visitors badges and are made aware of site safety requirements.
• Coordinate the provision of in house catering for customers/visitors (including kitchen stock and catering provision).
• Ensure customer and employee contact data is maintained.
• Arrange the organisation of internal post arrangements.
• Ensure compliance with company Health & Safety procedures.
• Prepare and maintain HR files and support the transition to a paperless environment.
• Process holiday and absence forms and other employee data.
• Manage the Powell rewards and recognition programme including Power of One.
• Maintain the HR intersect site and support SLT/SMT communication activity.
• Produce and process HR documentation and notes.
• Produce and distribute standard response letters to prospective employees.
• Administer all pre-employment and other ongoing employment checks including reference checks.

Communications

• Projects positivity and professionalism.
• Establishes rapport quickly
• Effective and regular communication between the wider business and Human Resources team is crucial.

Skills and Qualifications

• Proven track record of building strong relationships and managing competing commitments.
• Proven track record of customer service and solutions.
• Attention to detail and thorough in approach to work
• Excellent verbal and written communication skills.
• Good PC skills, including Microsoft Office
• Excellent networking and relationship building skills (internal and external).
• Flexibility to cope with the varying demands of the role.
• Oracle or similar ERP experience preferable.

Personal Qualities

• Honest and confident
• Sincere and genuine
• Confidence inspiring
• Driven
• Excellent interpersonal skills
• Team worker
• Dedicated and conscientious
• Flexible

Employment & Educational Background

• Good general education
• Experience of using a Telephony system preferable
• Experience of working with sensitive and confidential data required