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Company Description

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for a Reception Supervisor for our team based at an American multinational investment bank and financial services company based in the City.

The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner trusted to deliver the front of house services, and have a special can-do, flexible approach, relishing the opportunity to keep raising the bar, exceeding expectations at every chance they get.

Daily, the Reception Supervisor will be responsible for understanding and monitoring the client’s vision of exceeding expectations through intuitive service, careful planning, and faultless standards. Team motivation, pride and engagement are essential to exceeding our client’s expectations, and the Supervisor plays a huge part in ensuring all these things are present.

Working Hours: 40 hours per week, shifts between 7am-7pm from Mon-Fri
Salary: £38,115

Qualifications

Experience in leading a team of at least 10 people, covering all first line aspects such as absence, holiday and rota management are important for the successful candidate. It is also expected that candidates will have knowledge of exceptional service and be able to demonstrate how they have led these services within a previous position.
Candidates will preferably have experience of working in customer services, within a high end corporate or hotel environment.

Additional Information

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.