Job description
Portico are currently on the look out for an experience Receptionist to join our small team at a multi occupied building in the buzzing area of White City.
This newly refurbish campus provides space to a diverse range of companies varying from globally renown media institutions to tech-based fashion retailers.
Based in the main entrance, on the ground floor reception. The successful Receptionist will have a focus on the meeting and greeting of guests, following welcome and guest registration procedures. In order to ensure a smooth and seamless visitor journey.
They will also have responsibility to the switchboard, answering and re-directing telephone calls in a professional and polite manner. As well as keeping an accurate record of the visitor passes, managing the Reception email accounts, and helping management with any ad hoc duties.
Hours: 40hours week (including lunch break) Monday to Friday 08:00 - 17:00, 08:30 - 17:30
Salary: £30,234
The key ability for this role is to have fantastic people skills and the ability to engage with the clients and tenants of the building. It will be a challenging environment, so your enthusiastic and ‘can do’ attitude will ensure everything runs smoothly in this fast-paced role. Your flexibility and adaptability will help you excel in this position as no two days are the same, so you will need to thrive off new challenges.
What’s in it for you?
- Competitive holiday allowance.
- Pension.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme
Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.
Why Portico?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
Job Types: Full-time, Permanent
Salary: £30,234.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 2416L
About Portico
CEO: Paul Jackson
Revenue: Unknown / Non-Applicable
Size: 501 to 1000 Employees
Type: Company - Private
Website: porticoportal.co.uk
Year Founded: 2005