Receptionist London, England
Job description
Job Advert
We have a new opportunity for a patient facing reception role. You will be responsible for greeting and booking in patients and visitors to the building as they arrive and for any follow up actions requested as a result of their appointment. Excellent communication skills, patience and a calm demeanour are required for this role. As the receptionist you will provide a warm and friendly face to anyone passing through the reception area, providing a high standard of customer service to all patients, staff and visitors. You will bring your experience of juggling multiple tasks at one time, along with previous reception experience. The clinics operate between the hours of 9am to 5pm, therefore reception role working hours will be offered on this basis.
About us:
One Health Lewisham (OHL) is the integrated community provider working across SEL, delivering a variety of innovative services for patients supporting practices and PCNs.
We are a forwarding thinking innovation partner, striving to develop streamlined and transformative pathways which support the wider integrated care system. We are a growing organisation and passionate about what we do - we are eager to recruit likeminded individuals who would like to join our mission to provide the best possible care for our patients. We will support and develop our team to be the best that they can be and always strive for excellence.
OHL provide a range of services which are fully integrated into primary care. We deliver specialist support to some of the most challenging patients in the system through our Special Allocation Service contract across all boroughs in South East London and North East London ICS’s
Your new role:
- Manage the flow of patients and visitors
- Schedule and amend appointments
- Maintain an organised and tidy reception area
- Work as part of a team
What you need to succeed:
- Experience of using the EMIS Web clinical system in capacity as a receptionist and administrator within NHS
- Interpersonal skills to include polite, concise and effective verbal and written communication
- GCSE or equivalent qualification in English and Mathematics
- Organisational skills, ability to prioritise
We are aiming to fill this role as soon as possible, so applications will be reviewed on a rolling basis and the advert may be closed as soon as we find a suitable applicant. We look forward to receiving your application.
For further details please review the job description and apply.
