receptionist Irvine, CA
Job description
About Us: We are a renowned mental health clinic known for providing exceptional mental health services in the Orange County. Our dedicated team believes in promoting a holistic approach towards mental health care. We specialize in Transcranial Magnetic Stimulation (TMS) treatments amongst other therapies and are seeking a Mental Health Receptionist to join our dynamic team.
Job Overview: We are looking for an experienced Mental Health Receptionist who can efficiently perform administrative tasks, manage client authorizations, and provide exceptional patient care. This candidate should have a keen interest and background in TMS, ready to support our team in providing this unique service.
Responsibilities:
- Welcoming patients, answering their inquiries, and directing them appropriately.
- Handling all patient authorizations efficiently.
- Managing patient scheduling, appointment confirmation, and follow-up.
- Maintaining patient records with the utmost confidentiality.
- Assisting in explaining TMS treatments and procedures to patients.
- Performing administrative tasks, including filing and handling patient paperwork.
- Collaborating with a multidisciplinary team of mental health professionals.
- Assisting in monitoring clinic supplies and equipment.
Qualifications:
- Prior experience as a receptionist, ideally within a mental health setting.
- Knowledge about insurance authorization procedures.
- Experience and interest in Transcranial Magnetic Stimulation (TMS) are highly desired.
- Exceptional interpersonal skills with an empathetic understanding of patients' needs.
- Outstanding organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Knowledge of medical and psychological terminology.
- Proficiency in MS Office Suite and EHR systems.
- High school diploma or equivalent. A degree in psychology or related field is a plus.
We offer a competitive salary, comprehensive benefits, and a warm and supportive work environment. If you're passionate about mental health, committed to helping others, and interested in innovative treatment modalities like TMS, we'd love to hear from you!
OCHPA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We look forward to welcoming you to our team!
Job Types: Full-time, Part-time
Pay: $21.00 - $26.00 per hour
Healthcare setting:
- Outpatient
Medical specialties:
- Psychiatry
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
