Receptionist Nottingham, England
Job description
E17 is a 10-bedded ward specialising in Paediatric Renal and Urology, we are part of the Nottingham Children's Hospital, the first Children's Hospital in Europe to be accredited the Pathway to Excellence by the American Nurses Credentialing Centre.
We have an exciting opportunity for a team player to join our ward as a receptionist working 15 hours a week, Thursday and Friday. We are looking to recruit an enthusiastic, self-motivated receptionist to complement our existing friendly team.
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information.
Your involvement in our team will help fulfil our commitment to delivering excellent quality care to our patients. Duties include greeting patients & visitors when they arrive onto the ward, booking appointments as well as clinical note preparation and supporting the nurses with any administration tasks as required.
We adhere to the trusts set six values and behaviours which can be found on the intranet.
We are the first Pathway to Excellence accredited Children's Hospital in Europe.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
You will be answering calls, speaking with patients and their relatives and communicating within the team. It will be expected that you will carry out the day to day duties which will include, answering calls, dealing with relatives and patients and staff, making up admission packs, admitting and discharging patients on/off the system in a timely manner to ensure flow. Filing, photocopying, pharmacy, cleaning, tidying, stocking and ordering are a few of the responsibilities you will have on a day to day basis.
You will work closely with the team and will be expected to use and be competent in Careflow, Notis, DHR and any other ICT required to perform the job.
