Administrator Swansea, Wales
Job description
Dawsons, Swansea's leading Estate Agency, who are well established in the management of properties throughout Swansea, Llanelli and their surrounding areas, are looking for a suitable candidate to join our administration team, to undertake a full time branch administration coordinator role. The successful candidate will join their busy, experienced, and motivated residential lettings department to ensure Dawsons landlords and tenants receive effective, customer focused property management during their tenancy.
This is an exciting opportunity within the lettings industry and with an award winning agency who sits within the top 0.2% of agents in the country. The hours of work are 9-5.30 Monday – Friday (and to include working one in four Saturdays 9.00am to 4.00pm).
Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service, is foremost in our thinking. Our market is competitive, so we need someone that is highly energetic and willing to go that extra mile to get the job done. There is no doubt, this is an ideal opportunity for someone looking to develop their career further within Residential Lettings.
Our administration coordinators along with our lettings coordinators, valuers and property management teams, are the face of Dawsons helping assist our managers in developing and growing each office.
Main Responsibilities:
- To provide an accurate and efficient administrative service to all staff with their office.
- To undertake both telephone and face to face support for our landlords, and tenants when required.
- Comply with the companies’ standard procedures and all statuary legislative and regulatory requirements effecting letting agency.
- Helping negotiators to assist in the process through to a tenants occupation.
- Pro-activeness demonstrating skills to retain and build client base.
The Individual:
- Previous administrative experience is required, and within the industry advantageous.
- Competent time management and prioritising skills.
The ideal candidate will possess:
- Excellent organisational skills
- Excellent written and oral communication skills
- A professional, positive, and enthusiastic approach
- A strong customer focus
- The ability to meet and exceed targets
- Self-motivation
- Great accuracy and attention to detail
- Ability to work on your own as well as in a team
- Intermediate MS office 365 package (inc. Word, Excel, Outlook and team skills)
The successful candidate will benefit from:
- Competitive salary and incentives.
- Dawsons benefits that include training, potential career development and progression opportunities are also offered.
Job Types: Full-time, Permanent
Salary: From £10.00 per hour
Benefits:
- Company pension
- Employee discount
- Private medical insurance
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: One location
Reference ID: Res Let Admin
