Receptionist Nottingham, England
Job description
Band 2
Job overview
An opportunity has arisen for a Part time receptionist to join the admin and clerical team on the children's Neuroscience Neurosurgical Ward E40, you will be working 7.5 hours on Fridays. The role involves a full range of tasks required by a busy reception area.
Applicants must have office and reception based experience, as well as a good telephone manner and keyboard skills. They must be able to work using their own initiative and be able to communicate with patients, visitors and all levels of staff in a clear and accurate way.
Main duties of the job
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
To support the ward team and provide reception and administrative cover.
To be responsible for providing clerical support during admission transfer and discharge of patients.
Working for our organisation
The children’s hospital is housed within the Queens medical center campus and has 116 inpatient beds across 8 inpatient wards covering all specialties.
This is a really exciting time to join Nottingham Children's Hospital as we became the first Children’s Hospital in Europe to achieve pathway to excellence accreditation in 2020. This makes Nottingham Children's Hospital a really special place to work. Not only does this show that we provide excellent care to patients and family’s it is also recognition that we have fantastic teams, leadership at all levels and a huge array of development opportunities. Our staff are proud to work at Nottingham Children's Hospital and all embrace the TEAM NUH ethos which we would love you to be part of.
Detailed job description and main responsibilities
To be responsible for providing clerical support during admission, transfer and discharge of patients.
To be responsible for ensuring that case notes are complete and in order before being sent to other wards and departments.
To promptly manage incoming and outgoing post.
To ensure resident families are aware of the facilities available to them.
To ensure outpatient appointments are booked correctly and in a timely manner.
Aid the ward manager in the booking of surgical beds and updating the daily spreadsheets.
Ensuring nerve center is updated daily with correct patient details.
Person specification
Training and Qualifications
Essential criteria
- Maths and English GCSE or equivalent
- Good Standard of IT skills
Desirable criteria
- ECDL
Experience
Essential criteria
- Experience of reception work
- Experience of entering and retrieving data from a computer
Desirable criteria
- Experience of working in a busy, challenging and ever changing environment
- One year experience of working in a health care setting
Communication and relationship skills
Essential criteria
- Good communication skills with both adults and children
- Excellent Telephone Manner
- A good understanding of confidentiality and Information Governance
Desirable criteria
- To have experience of working in a team
Analytical and Judgement Skills
Essential criteria
- The ability to pass on information accurately to registered staff and other members of the multi-disciplinary team.
Desirable criteria
- Have an awareness of safeguarding children and young people
Planning and organisation skills
Essential criteria
- Able to organise own workload following period of induction
___________________________________________________________________________________
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
