Receptionist Nottingham, England
Job description
Job Title: Receptionist
Trust Location: Nottingham University Hospitals NHS Trust
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Nottingham University Hospitals NHS Trust is the place for you.
About the Trust
We deliver district general services to 2.5m residents of Nottingham, Nottinghamshire, and its surrounding communities. Our specialist services allow us to deliver care to 4.5m people from across the East Midlands and nationally for a handful of services. QMC is where our Emergency Department (ED), Major Trauma Centre and the Nottingham Children’s Hospital are based. It is also home to the University of Nottingham’s School of Nursing and Medical School. Nottingham City Hospital is our planned care site, where our cancer centre, heart centre and stroke services are based, and where some of our emergency admissions units are located. Ropewalk House is where we providea range of outpatient services, including hearing services.
What you’ll be responsible for:
· Print clinic lists from Medway PAS in advance of clinic date and, using Medway PAS.
· Create thin file for patients’ outpatient clinic appointments
· Greet patients at reception, check their appointments on the system and direct them to the appropriate areas within the department, always ensuring patient confidentiality
· Deal appropriately with enquiries from staff and the public, seeking advice or referring elsewhere if necessary
· Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
· Receive and respond to enquiries from relatives/external agencies always adhering to Trust confidentiality guidelines
You’ll learn the following whilst working at the trust:
· An in depth understanding of the roles and responsibilities involved in working within the NHS.
· Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
You’ll have the following skills/experience:
· System knowledge – CareFlow
· Administration experience
· Excellent IT skills
· Excellent communication skills
· Excellent telephone manner
· Microsoft Office package knowledge e.g., Outlook, Word, Excel
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Types: Full-time, Temporary contract
Salary: £11.45 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: 63806
