receptionist Nottingham, England
Job description
Band 2
- Full time
- Part time
Job overview
The Children's Surgical Day Case unit is looking to recruit an enthusiastic, self-motivated receptionist to complement our existing friendly team. We cover a wide range of specialties, providing daycase procedures and you will be expected to support our patients and families throughout their journey. Our service operates Mon-Fri 7am until 7pm
Main duties of the job
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information.
Your involvement in our team will help fulfil our commitment to delivering excellent quality care to our patients. Duties include greeting patients & visitors when they arrive onto the ward, booking appointments as well as clinical note preparation and supporting the nurses with any administration tasks as required.
Working for our organisation
We adhere to the trusts set six values and behaviours which can be found on the intranet.
We are the first Pathway to Excellence accredited Children's Hospital in Europe.
Detailed job description and main responsibilities
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
You will be answering calls, speaking with patients and their relatives and communicating within the team. It will be expected that you will carry out the day to day duties which will include, answering calls, dealing with relatives and patients and staff, making up admission packs, admitting and discharging patients on/off the system in a timely manner to ensure flow. Filing, photocopying, pharmacy, cleaning, tidying, stocking and ordering are a few of the responsibilities you will have on a day to day basis.
You will work closely with the team and will be expected to use and be competent in Medway, Notis, and any other ICT required to perform the job.
Person specification
Previous experience
Essential criteria
- Experience of reception work
- Experience of entering and retrieving data from a computer
Desirable criteria
- 1 year experience of working in a health care setting
Analytical and judgement skills
Essential criteria
- The ability to pass on information accurately to registered staff
Desirable criteria
- Have an awareness of safeguaring children and young people
Training & Qualifications
Essential criteria
- Good standard of literacy and numeracy
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Support with Applications and Interviews: NUH are now able to offer application completion support and interview preparation support. If you would like to be contacted to take up this offer please email [email protected] providing your name, phone number, and email address and the team will be in touch.
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
