receptionist Hexham, England
Job description
To assist in the provision and delivery of a high quality radiographic service within Northumbria Health Care Trust whilst adhering to all trust and departmental policies and procedures. Carrying out clerical and reception duties. Some requirement to book appointments. Ensure patient’s details are correct.
To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.
Carrying out general admin and clerical duties and managing the reception area. There will be a requirement to book appointments ensuring
patient’s details are correct. Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a clinic.
The successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
The post-holder will be part of a Trustwide experienced administrative team who work very closely with all specialities within the Trust.
The main aspect of this role involves booking patients in when attending for appointments, dealing with queries from patients/carers/families and professionals in order to process diagnostic Radiology referrals.
The role involves clerical and reception duties. There are requirements to book appointments directly with patients and clinicians ensuring patient’s details are correct.
To assist in providing urgent reports to relevant clinicians.
Day to day management of image request systems.
Liaising with Medical Records to produce images on discs.
The team work closely with Radiographers, chaperones and Radiologists on a daily basis.
The role will be based at HGH but may occasionally be required to travel to NTGH and WGH
