receptionist Troy, NY
Job description
The Pines at Heartwood, An Assisted Living community, is seeking a full-time receptionist to join their team! This role is Monday-Friday, from 8 am - 4:30 pm!
The Pines at Heartwood is an industry leader in providing excellent care to their residents, apply today!
What We Offer:
An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include:
· Medical/RX plans HMO’s & HSA
· Multiple Dental Plans
· Vision Plan
· Paid STD with voluntary buy-up
· Paid Life Insurance with voluntary buy-up & dependent coverage
· LTD coverage
· 401(k)
· Competitive wages
· Ample paid time off
PRIMARY FUNCTIONS:
- Operates paging/telephone system as required and monitors courtyard via surveillance camera.
- Answers telephone, determines nature of call and relays information within the facility as necessary.Takes messages correctly for personnel who are unavailable or locates personnel through the paging system.
- Receives inquires and releases information in accordance with established policies and procedures.
- Greets and gives directions/information to visitors, guests, residents, sales representative, etc.Ensure that existing rules are followed.
QUALIFICATIONS:
- Excellent communication skills, both written and oral.
- Ability to read, write and comprehend English; ability to follow oral and written instruction.
- Ability to make independent decisions when circumstances warrants such action and to remain calm during emergency situations.
- Must be knowledgeable of administrative practices, procedures, and guidelines.
- Ability to understand and operate mechanics of a multi-line telephone/paging system.
- Must possess patience and the ability to relate tactfully with personnel, subordinates, residents, family members, visitors and the general public.
- Must possess a working knowledge of word processing systems.
- Preferably a high school graduate or equivalent.
PHYSICAL REQUIREMENTS:
- Must be able to move intermittently throughout the day, proper body mechanics required--bending, stooping, turning, stretching, reaching above the shoulders and occasional lifting are involved.
- Must be able to cope with the mental, emotional and physical stress of the position.
- Must be able to observe, listen and communicate effectively.
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, support agencies, and outside agencies.
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Reception: 1 year (Preferred)
Work Location: In person
