receptionist Uttoxeter, England
Job description
Mydentist Uttoxeter is looking for a compassionate, motivated and friendly person to join our dental team, as a dental receptionist.
Experience as a dental receptionist would be advantageous, however full training will be provided.
The vacancy is for hours and the current shift schedule is Tuesday 8-5 Wednesday 9-6 Thursday 9-6 Friday 8-5 making 32 hours per week, there will be 1 Saturday per month within a rota working 9-2
Holiday allowance per year (bank holiday additionally)
Practice team incentives
Career progression opportunities to train as a dental nurse.
Key accountabilities
Performance
- Take ownership of the daily and weekly tasks to be completed by the reception team
- Support the promotion of patient choice through asking patients to complete Dental Histories and provide information about products, services, promotions, available finance options and oral health products
- Conduct regular system reviews to identify and action issues around debt, open courses, DNAs
People
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role
Process
- Fill the diary and optimize appointment booking by using the principles of colour coded SMART diaries
- Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
- Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
- Always adhere to mydentist policies and procedures
Patients
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
- Accurately update and protect patient information including on the patient electronic database
- Book next appointments before the patient leaves and action reminders including courtesy calls
Book next appointments before the patient leaves and action reminders including courtesy calls
Please send a covering letter explaining why you think this role would suit you and your CV.
Job Types: Full-time
Part-time hours: 32 per week plus 1 Saturday per month 5 hours
Salary: £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Referral programme
- Store discount
Schedule:
- Tuesday - Friday plus 1 Saturday per month
Work Location: One location
Expected start date: 26/06/2023
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 19/06/2023
Expected start date: 19/06/2023
