receptionist

receptionist Falls Church, VA

My Psychiatrist
Full Time Falls Church, VA 41600 - 12.04 USD HOURLY Today
Job description

JOB DESCRIPTION

My Psychiatrist is a well-established multi-disciplinary outpatient mental health group practice. We are seeking Full-Time Patient Care Coordinator/Medical Receptionist.

JOB RESPONSIBILITIES

  • Greet patients and visitors with a friendly and professional demeanor
  • Answer phone calls and respond to patient inquiries promptly and courteously
  • Schedule patient appointments and manage the appointment calendar
  • Collect and verify patient information, including insurance details and personal information
  • Maintain accurate patient records and update patient information as needed
  • Process patient payments and assist with insurance billing and claims
  • Assist clinical staff with administrative tasks as needed, such as filing, scanning, and faxing
  • Monitor and maintain the cleanliness and organization of the reception area and waiting room
  • Ensure compliance with all HIPAA regulations and patient privacy policies
  • Manage the patient check-in and check-out process, including verifying insurance eligibility, collecting co-payments or other fees, and providing necessary paperwork to patients
  • Direct patients to the appropriate waiting area or treatment room and notify clinical staff of their arrival
  • Maintain an organized and up-to-date filing system for patient records and other office paperwork
  • Coordinate with other staff members to ensure the smooth flow of patient care and office operations
  • Follow established protocols for handling emergencies or urgent patient requests
  • Attend meetings and training sessions as required to stay up-to-date on office policies and procedures
  • Perform other duties as assigned by the office manager or clinical staff.

REQUIREMENTS

  • Must work Monday to Friday, 8am-4pm or 10am-6pm schedule
  • HS/GED required, some college preferred
  • Retails, hospitality, customer service or sales backgrounds are desired
  • Strong customer service skills, warm and friendly demeanors,
  • Well-versed in technology and computer, technically savvy
  • Previous experience in healthcare or mental health office is highly desired

PAY & BENEFITS

  • Paid time off and paid holidays
  • Paid bereavement leave
  • Health, Dental and Vision insurance
  • Employer paid Long Term and Short Term Disability
  • Employer paid Life Insurance
  • 401k with employer matching

Job Type: Full-time

Pay: $20.00 per hour

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Falls Church, VA 22042: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

receptionist
My Psychiatrist

www.hellomypsychiatrist.com
Reston, VA
Madan Uprety
Unknown / Non-Applicable
Unknown
Company - Public
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