receptionist Cranberry Twp, PA
Job description
We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company, we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to ensure our growth strategy as well as culture fit and value each hire tremendously. We hugely value learning and continuous improvement and believe strongly in furthering the careers of all our employees. We recognize that our careers can take us in different directions, and we value retention by recognizing and even encouraging this diverse career growth. Being a global organization, we are well positioned to have varied opportunities within the organization to support growth in different directions. Our compensation and benefits packages are competitive.
MSA is an organization that respects boundaries, encourages people to unplug and recharge, and prioritizes the well-being of everyone on the team, all while sustaining reasonable growth and remaining committed to our meaningful mission.
1st Shift - On-site (8:00 am - 5:00 PM - Monday through Friday)
Responsibilities:
- Uses phone system to receive / transfer incoming calls
- Greets guests and administers proper protocol
- Conducts verbal COVID screening questionnaire
- Administers safety video playback and confirms guest’s understanding
- Connects guest with MSA contact via electronic media
- Assists security with proper badging identification of guests
- Assists security with creating badges for new employees
- Completes scanning and filing using document management software
- Sorts departmental mail, tracks and coordinates returned mail, using online tools to research missing participants
- Creates and updates departmental forms, documents, written instructions, and procedures related to various HR and benefit processes
- Processes benefits invoicing and correspondence
- Performs miscellaneous administrative duties
- Exceptional organization, prioritization and time management skills
- Professional demeanor and approach
- Strong written and verbal communications skills
- Excellent attention to detail and accuracy
- Excellent proficiency in Microsoft Word, Excel, PowerPoint
- Ability to work independently with minimal supervision
- High School Diploma
- 2 years previous business office experience
- Call Center experience
- Benefits background
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