Receptionist Par, England
Job description
An opportunity has arisen for a Receptionist at Middleway Surgery. This is to work in a fully accomplished administrative team alongside a well established Clinical Team. With over 6500 patients to care for, we are looking for someone who is an enthusiastic team player, hard working individual, can multitask and has an understanding of office pressures and public services. A good sense of humour is always helpful! For further information please email Claire Lawless-Beatson Practice Manager.
16.5 hours per week ranging from 8.15am to 6.30pm - Monday Tuesday and Wednesday
Primary Responsibilities
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Maintaining and monitoring the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
d. Signpost patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Read code data on EMIS
g. Photocopy documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Input data into the patient’s healthcare records as necessary
j. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
k. Manage all queries as necessary in an efficient manner
l. Carry out system searches as requested
m. Maintain a clean, tidy, effective working area at all times
n. Monitor and maintain the reception area and notice boards
o. Support all clinical staff with general tasks as requested
Secondary Responsibilities
In addition to the primary responsibilities, the medical administrator may be requested to:
a. Partake in audit as directed by the audit lead
b. Support administrative staff, providing cover during staff absences
c. Action incoming faxes when necessary
d. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
e. Complete opening and closing procedures in accordance with the duty rota
f. As required support Admin Team in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
g. Ordering and monitoring of stationery supplies
Job Types: Part-time, Permanent
Part-time hours: 16.5 per week
Salary: £10.42 per hour
Benefits:
- Health & wellbeing programme
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Par, PL24 2JL: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 1 year (required)
Work Location: In person
Application deadline: 06/07/2023
Reference ID: RECJune2023
