receptionist

receptionist Iowa City, IA

Mercy Services
Full Time Iowa City, IA 21.07019230769231 - 15.25 USD HOURLY Today
Job description

Job Description

Pay Range: $15.25-$21.07 per hour.

Your starting hourly wage will be directly based upon years of relevant experience to the position. We will give you full credit for each year of past experience you have.

Basic Job Function and Responsibilities

Greet all patients in a professional and cordial manner whether in person or on the phone. Answer phones promptly and determine patient needs. Assist patients by answering questions, updating demographic information, scheduling appointments, collecting payments, and directing them to the appropriate person for their need. Screen calls and take messages for other clinic staff and record daily entries for patient activity in the medical record.

Job Duties/Performance Expectations

  • Greet patients and visitors, determine their needs, and respond in a professional manner.
  • Monitor insurance eligibility data, obtain appropriate authorizations when required.
  • Maintain a neat and orderly reception room.
  • Answer phones, screen calls, take messages, and route calls as appropriate.
  • Record, verify, and update patient demographic data, insurance data, and patient consent/authorization in System each time the patient comes to the clinic as indicated in Mercy Clinics Policy and Procedure manual.
  • Prepare / provide patient with visit appropriate paperwork.
  • Schedule / Cancel / No-Show patient appointments, and utilizes the recall and waitlists as indicated Mercy Clinics Policy and Procedure manual.
  • Monitors reports as indicated by the Office Manager.
  • Communicate delays and other important information to patients, visitors, and the clinic team.
  • Scan results from referrals, tests, and orders into the patient medical record as soon as they are received. Attach to the appropriate order and send resulted order task to the ordering provider for review.
  • Prepare all mail for delivery and route incoming mail as appropriate.
  • Report any need for supplies and equipment repair to the Office Manager.
  • Perform other duties as assigned.

Job Requirements

Education

  • High school diploma required with additional training in a medical secretary preferred.

Experience

  • Ability to deal with public in a professional and cordial manner at all times.
  • Understanding of medical terminology.
  • Experience with computers required.
  • Experience as a receptionist preferred.

Certifications

  • Current Basic Life Support validation or successfully complete BLS course within 3 months of date of hire - Required.

receptionist
Mercy Services

www.mercyiowacity.org
Iowa City, IA
Michael Heinrich
$25 to $100 million (USD)
1001 to 5000 Employees
Company - Private
Health Care Services & Hospitals
1984
Related Jobs

All Related Listed jobs

Executive Assistant to Group Chief Internal Auditor
Lloyds Banking Group London, England 124600 - 155750 GBP ANNUAL Today

An exciting role in the GEC office, where youll get direct exposure to the heart of Lloyds Banking Groups strategy and business, through Group Audit & Conduct

Human Resources Specialist
The Brattle Group, Inc. London, England 38000 - 60992 GBP ANNUAL Today

Plan, schedule, and facilitate on-campus recruitment activities with universities in the firms European locations to source full-time and intern consulting

data scientist
Zelus (Canada) Halifax 93369 - 57600 CAD ANNUAL Today

Hello All,

Hope all is well.

Please check the below position and kindly reply with your updated Resume...

Senior Data...

Customer Assistant
Marks & Spencer Macclesfield, England 10.2 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

CRUK ECRIN-M3 Research Assistant/Technician
University of Southampton Southampton, England 28929 - 30619 GBP ANNUAL Today

Working hours are flexible except for 1 day a week when sample processing is required after 5 pm. You will be required to process primary leukaemia/lymphoma