receptionist Dorchester, South West England, England
Job description
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The role
We are seeking a part-time weekend Veterinary Receptionist to join our Dorchester 24-hour hospital. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants, assisting with reception tasks and welcoming all clients and patients into the practice.
The successful candidate will have previous receptionist or customer facing experience, as well as a love for animals, although no prior animal care experience is required. This position will best suit a proactive enthusiastic individual with a passion for customer service and exceptional communication skills. You will be able to multitask, remain calm under pressure and prioritise your workload whilst maintaining a friendly and welcoming disposition.
40 hours a week
1:3 weekend working on Sundays 09:00 - 19:00
Key accountabilities
The duties of the Veterinary Receptionist (Client Care Assistant) include but are not limited to:
- Prompt and efficient telephone answering
- Dealing with routine client queries
- Making appointments
- Taking payments
- Money handling and banking
- General admin duties such as monitoring and responding to emails
Skills and experience
The successful candidate will have previous receptionist or in customer facing experience, as well as a love for animals, although no prior animal care experience is required
This position will best suit a proactive enthusiastic individual with a passion for customer service and exceptional communication skills. You will be able to multitask, remain calm under pressure and priorities your workload whilst maintaining a friendly and welcoming disposition.
Previous veterinary receptionist experience is desirable but not essential.
Branch
Medivet Dorchester is a long-established practice in the heart of the beautiful county town of Dorchester, within a stone's throw of the famous Jurassic coast. We pride ourselves on providing excellent care to our patients from our smart, recently refurbished premises. We are a 24-hour centre so have a vet and nurse on site, awake, looking after our patients 24 hours a day, 365 days a year and are the only practice in the area to offer this. We also run our own emergency services clinic with a dedicated night team for local practices' out of hour cover. We have CT currently being installed and excellent diagnostic equipment enabling true hospital level care.
Job Reference: FR04533
