receptionist

receptionist London, England

Love Supreme Projects
Full Time London, England 27040 - 12.04 GBP HOURLY Today
Job description

The Particulars:

  • Based in central London - Golborne Road, Ladbroke Grove - 5 minute walk from the station.
  • Full Time: 35 - 40 hours per week: shifts are Monday-Sunday with morning and evening shifts.
  • Must be available on weekends.
  • Salary: £13-15 based on experience (pro rata £27,000)
  • Room to grow into a management position.

Who You Are:

Someone who is able to give a first class customer service experience, with at least three years experience in the field.

Someone who can adapt to the developing needs of a start-up-style environment. Personable and pragmatic with the aim to develop into a leadership role.

Someone who thinks preemptively and who is a self-starter. You are organised, with excellent time management skills; able to handle many balls in the air.

Possible shifts are listed below:

Mon-Thurs: 6:15 - 1:15 pm, 11 - 7 pm or 12:30-8:30 pm

Fridays: 6:15 - 1:15 pm, 11:30 - 7:30 pm or 1:30-9:30 pm

Sat + Sun: 8 am - 2 pm or 11 - 5 pm or 12 - 7 pm

Benefits: Free membership and yoga classes, flexible schedule, merchandise, great community + culture, opportunities for growth

Duties of Role:

  • Welcome all in-person clients as well as handling client calls and emails in an efficient, helpful and professional manner.
  • Take class and event bookings and payments both in-person and over the phone.
  • Ensure the building is well maintained and is warm, welcoming and presentable.
  • Open and/or close the centre and set up the studio schedule for the day and action any day-specific tasks.
  • Manage last minute timetable changes and communicate them to clients.
  • Ensure reception is always kept tidy and sweep studios and tidy props after each class.
  • Work with other members of the team and assist with any admin related tasks.
  • Ensure all centre procedures are implemented.

Skills (preferred but not required):

  • An interest in yoga, no need to be an expert!
  • 3 years in customer service or related experience.
  • Ability to effectively communicate in person, via email, and via phone.
  • Strong organisational skills and an ability to multi-task.
  • Friendly, approachable manner and ability to work as part of a team, and independently.
  • Reliable, professional and positive attitude.
  • Sales experience is a bonus.

To Apply:

Email a CV and covering letter to [email protected]

Job Type: Full-time

Salary: From £13.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

COVID-19 considerations:
The building is cleaned regularly and surfaces wiped down. We have air purifiers. Masks and hand sanitiser are available.

Experience:

  • Events management: 1 year (preferred)
  • Retail sales: 1 year (preferred)
  • Customer service: 3 years (required)

Shift availability:

  • Day shift (preferred)
  • Night shift (preferred)

Work Location: One location

receptionist
Love Supreme Projects

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