Porsche Host Newcastle upon Tyne, England
Job description
Host - Porsche
Job summary:
As a Porsche Host, you will welcome every customer to our Porsche dealership in Newcastle, establishing their needs before directing them to the most appropriate member of staff, ensuring that all customers are well attended to at the Dealership and assisting them where appropriate.
You will be committed to providing excellent customer service in line with the company’s high standards and carry out professional work with enthusiasm and energy!
This role is a 20 hour working week working Wednesday 1pm to 6pm and Thursday and Friday 9am to 6pm.
Key Responsibilities will include:
- Ensuring all visitors consistently receive a professional and courteous welcome.
- Care for and provide refreshments to customers and visitors who are waiting for another member of the team.
- Assist as necessary to maximise the customers’ comfort while they are on site.
- Ensure cleanliness and tidiness of customer facing and other areas to ensure the desired image of the dealership is maintained.
- Maintain a basic knowledge of the products and services in order to answer basic sales and service enquiries from the customer
Qualifications:
- Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
- The ability to quickly build rapport with, and inspire confidence in customers.
- A customer centric approach, always striving to deliver service above customer expectations.
- An impeccable standard of personal presentation.
- A passionate, enthusiastic, proactive, professional approach!
JCT600 has developed a number of training courses to improve your skills. We will ensure that throughout your career you have the opportunity to enhance these through continuous internal and external training programs
Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:
- Highly competitive salary dependent upon experience.
- A life assurance plan and a company pension subject to T&C’s.
- 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays.
- Flexible and hybrid working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.
Read more about our Employee Benefits - JCT600
Our Ambition:
It is our ambition to make JCT600 the best place to work. We aim to treat our colleagues with respect and support their development. Everyone connected with JCT600 contributes to our success, cares about performance and strives to be the best they can be. This creates a sense of fun, caring and teamship which is unrivalled in its industry. Our ambition is also to make JCT600 the best place shop. It feels different. Our people care about customers and show genuine interest in them as individuals. We don’t want them to feel processed. Because our teams are great and customers are delighted it follows that JCT600 will become the best dealer partner a Brand could hope for. We can invest, we perform well and our people are a pleasure to deal with. JCT600 simply want to be the best people to do business with.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
