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Overview:

Location: Volkswagen Blackburn

Working Days/Hours: 13.5; Saturday: 08:30-17:00 and Sunday: 10:00-16:00 (including a half an hour lunch break)

Salary: £10.41 per hour

At Lookers Volkswagen Blackburn we have a fantastic opportunity for a friendly, welcoming, and bubbly individual to join our team as a Weekend Receptionist. As a receptionist you will be our customers’ first point of contact and are crucial in providing a Lookers’ world-class experience.

Here at Volkswagen Blackburn, you will be reporting to the accomplished Paul Atkinson (Dealership Manager) who will support and guide you whilst in role.

Our Receptionists are passionate about delivering first-class customer experiences and let their warm, friendly personality shines through during each customer interaction over the phone, via email and in person. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities:

• Being the first point of contact for our customers who contact Lookers over the phone. You will carefully manage the switch board to ensure customers are put through to the correct onsite dealerships
• Meeting and greeting any face-to-face customers as well as internal/ external visitors.
• Contributing to a happy, positive working and team environment
• Always maintain highest levels of professionalism

Qualifications:

Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. You will possess strong organisation skills and a core eye for detail.

Having experience working in a similar role would be fantastic however, we are always keen to welcome on board total newbies!

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package.

This includes competitive basic salaries plus;

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
  

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.