receptionist West Drayton, London, England
Job description
LEONARDO HOTELS is the European division of Fattal Hotels Group, founded by David Fattal in Israel. The Leonardo Hotels are present in Israel and Europe with over 120 hotels in more than 50 destinations. With more than 80 hotels in more than 40 destinations Leonardo Hotels is active on the European market since 2006, established in the 3-4 star superior category as well as equal level. Currently spanning Germany, Austria, Switzerland, Belgium, the Netherlands, England, Scotland, Spain, Czech Republic, Poland, Hungary as well as Italy, the hotel group with its 14,000+ rooms and over 25,000 m² of conference space offers places of well-being, that are characterised by their own regional character, local flair and their own design identity, addressing all individual needs. All according to the company's credo of feeling good, providing 100% guest satisfaction. The company management for Europe is based in Berlin. The Leonardo Hotels umbrella brand is complemented by the Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels brands.
Leonardo Hotels is committed to promoting junior talent and developing professional and managerial staff. The proprietary Leonardo Academy gives 2,700 members of staff the opportunity to grow their personal skills in development programmes.
To support our reception team we are looking for a Night Front Office Team Member
To start as soon as possible.
Your tasks:
- You must have a professional approach toward guests.
- You will be required to help with all aspects of our reception. Looking after guests, checking in out.
- Ordering taxis and booking tours.
- Be able to give our guests 4 star treatment from the minute they come through the door.
Your skills:
- flexible and team-minded
- willingness to work in shifts and on the weekend
- reliability, endurance and high motivation
- independent, organized way of working
- passion for the profession
- accurate work with a view for details
- identification with our core values: naturalness, individuality and personal commitment
What we offer:
- Full training will be provided along with continuous development support
- employee card and reward systems
- employee and Family Friends discounts for overnight stays in the Hotel Group
- opportunity of social commitment activities in line with our Corporate Social Responsibility
- well-balanced employee meals
- measures of health management
Join us on your career journey! We look forward to receive your application including your possible start date and your salary expectations.
About Leonardo Hotel London Heathrow Airport
Adjacent to Heathrow Airport, this modern hotel is 2 miles from Junction 4 of the M4 motorway. Relaxed, colourful rooms have triple-glazed windows, free Wi-Fi and 32-inch HDTVs, plus tea and coffeemaking facilities. Some offer runway views. A breakfast buffet is available for a fee. Amenities include a bar with a sundeck, and a restaurant serving modern British dishes. There's also a fitness centre and 11 meeting rooms, plus an airport shuttle (fee) and parking.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
