Receptionist Didcot, England
Job description
Receptionist
We are looking to employ a receptionist to join our friendly team.
This role requires experience with client care or a similar customer facing role. This is a full-time post that would suit someone who puts the client at the heart of their role, not necessarily currently in the veterinary world but definitely in a busy, service focused environment. Full training on our systems will be given to the successful candidate who will be expected to use their own initiative, have a full driving licence and be available to work across all of our branches in South Oxfordshire. This role is full time (40hpw) with 1 in 4 shifts on the weekend rota (a Saturday or Sunday).
Key Responsibilities:
- To provide a friendly, efficient and caring service to clients and their animals.
- To answer the telephone and take accurate messages.
- To deal with clients at reception or on the telephone.
- Be able to enter computer data accurately and appropriately.
- To handle payments and cash up in line with practice protocol.
- To assist with the cleaning and tidying of the waiting room, reception area, consulting rooms and pharmacy.
- To liaise with reception, nursing and veterinary staff.
- To stock shelves with food and pet products.
- To participate in training and development activities as required.
- To attend team and practice meetings as required.
- To follow correct policies, protocols and procedures.
- To be efficient, courteous and polite.
- To be concerned and helpful to colleagues, clients and their animals, under all conditions.
- To be keen, enthusiastic and willing to learn and an honest and reliable team member.
- To uphold the Larkmead Values.
This is not an exhaustive list and is subject to review on a regular basis.
Larkmead Veterinary Group is a happy practice, with a good working relationship between all staff, and welcomes like-minded personnel.
Benefits Include:
- Support to complete awards and become registered with the British Veterinary Receptionist Association
- 20 days holiday plus UK Bank Holidays
- Auto enrolment into our company pension scheme with 3% employer contribution
- Company branded uniform
- Veterinary care staff discount package
- Onsite parking
Job Type: Full-time
Work Location: In person
