Job description
- Greet and welcome patients
- Provide positive customer service to patients
- Be able to make appointments and handle customers
- Scan and update demographic/insurance information
- Handle incoming phone calls
- Process medical insurance information and verify patient eligibility
- Manage cash drawer with co-payments and deductibles accurately and responsibly
- Organize and coordinate patient in-take and make appointments
- Scan and update medical records
- Obtain patient referrals
Requirements
- Ability to multi-task
- At least 1 years of experience in medical customer service (preferred)
- Be honest, dependable, and have an excellent work ethic
- Have knowledge of insurance verification and rules
- Is detail-oriented and a team player
- Have excellent verbal, written and interpersonal communication skills
- High School graduate or equivalent
Job Types: Full-time, Part-time, Temporary
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Retirement plan
Healthcare setting:
- Medical office
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Ability to commute/relocate:
- Colonial Heights, VA 23834: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person