receptionist London, England
Job description
Receptionist: Fixed term until the end of March 2024, with the possibility of extension
Conewood Children's Centre provides care and education for children from 6 months to 5 years. We are a busy and vibrant centre that enthusiastically celebrates the diversity of Islington.
We are looking for a receptionist. We need a dynamic and well organised individual who has a strong skillset in data base use, accounting procedures and who can work to tight deadlines. The role also includes front facing interactions with families so requires someone with great communication skills. Role specific training will be given.
Please apply using the link below, please use person specification to explain how you meet the criteria for the post. CV's are not accepted.
To be responsible to the Executive and Head of Children’s Centre for providing effective confidential administrative and financial support to ensure the smooth running of the Children’s Centre service.
Closing date: Sunday 18th June 2023 at 23:59
Interview date: to be confirmed.
For further information please contact Wendy Dormer | Executive Head of Centre | Email: [email protected]
Our mission
We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering.
They spell out ‘CARE’, which is what we think public service is all about. Watch our video to hear more about our values and how you can help us achieve it from our Chief Executive, Linzi Roberts-Egan.
To provide the first point of contact for all visitors to the centre, welcoming them and providing information or referring to the appropriate member of staff.
1. To provide the first point of contact for all visitors and staff using the centre, welcoming them and providing information or referring to the appropriate member of staff.
2. To monitor access via the main door of visitors to the centre and ensure that all visitors sign in when they arrive and sign out when they depart.
3. To undertake clerical work within the office including:
- Managing reception including preparation of paperwork for partners, message taking, ensuring correct protocols are followed
- Filing and manual administrative systems
- Photocopying
- Dealing with incoming and outgoing mail
- Using appropriate office equipment
- Typing of reports, letters etc
- Data inputting and retrieval
- Handling confidential and sensitive information in accordance with the centre’s confidentiality and safe guarding policies and procedures.
5. To make arrangements for services and professionals using the centre as appropriate, including room booking and booking appointments as instructed.
6. To monitor and manage your own workload and keep records in an agreed format and up to date.
7. To answer the telephone as required.
8. To book appointments for centre managers as required and maintain appointment calendars as instructed.
9. To receive and record income and administer petty cash as instructed.
10.To collect monitoring information about service use as instructed.
11.To ensure that all duties are performed in accordance with the Council’s Standing Orders and Financial Regulations.
12.Attend relevant training and development sessions as appropriate.
13.To carry out such other duties, appropriate to the post, as may reasonably be required. Willing to work out of hours at evenings and weekends as necessary Resources and Financial management. Ensure effective Financial Management, cost controls and income maximisation in an ever changing environment, fluctuating demands and priorities. Ensure resources are well managed and effectively deployed to the best possible effects assuring value for money in all activities.
Compliance
Ensure legal, regulatory and policy compliance under GDPR, Health and Safety and in area of your specialism identifying opportunities and risks and escalating where appropriate.
The nature of the job requires a high degree of initiative, confidentiality, tact and discretion when giving or receiving information, which could be confidential.
ADDITIONAL:
- The post holder is expected to be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way they carry out their duties.
- Ensure all the services within the area(s) of responsibility are provided in accordance with the Council's commitment to high quality service provision to users.
- To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.
- To achieve agreed service outcomes and outputs, and personal appraisal targets, as achieved by the line manager.
- To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
- The post holder is expected to be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way they carry out their duties.
- Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
- Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.
- At all times carrying out responsibilities/duties within the framework of the Council's Dignity for all Policy. (Equal Opportunities Policy).
About Islington Council
CEO: Linzi Roberts-Egan
Revenue: Unknown / Non-Applicable
Size: 5001 to 10000 Employees
Type: Government
Website: https://www.islington.gov.uk
Year Founded: 1963
