Receptionist London, England
Job description
About us:
Established by all-profit-to-members Australian superannuation funds, IFM Investors focuses on delivering superior net investment returns to members of superannuation and pension funds and other like-minded institutional investors around the world.
Our purpose at IFM Investors is to protect and grow the long-term retirement savings of working people. We are one of the few truly aligned fund managers in the world. Along with our owners, who are world-leading pension funds, and our investors, we believe in the power of bold, long-term and sustainable investment commitments and strategies that aim to ultimately enhance people’s retirement outcomes.
Our vision is to be the world’s most trusted institutional fund manager. To help achieve this, we recruit talent into the business who bring passion and creativity to their work and are culturally aligned to our values.
Receptionist
The role of the Receptionist at IFM Investors will provide exceptional Front of House Services and guest experience and, as a member of the Office Management team, also more general office administrative support and customer service to clients and internal employees. This is a forward-facing role to act as an ambassador of the company.
Front of House
- Provide a warm and welcoming support to all visitors
- Overall management of Reception desk and front of house area
- Manage the client experience e.g. ensuring rooms are prepared and cleared for meetings, providing refreshments to visitors
- Manage the front of house diary working closely with internal clients to achieve most efficient use of space
- Responsible for passes for visitors and employees
- Order and manage catering requests for meetings
- Maintain supplies for front of house requirements
- Assist with couriers and arrange drivers for deliveries
- Post distribution
- Assistance with simple IT requests for meetings and close liaison with IT to support more complex requests
- Liaison with building management front of house and security to ensure smooth guest arrival
Office support
- Maintain kitchen supplies and top ups throughout the day
- Responsible for managing stock levels and stationery purchasing; ensuring the stationery and binding areas are always fully supplied and clean
- Support officewide regular events with purchasing of supplies, assisting with set up and delivery as part of the Office Management team
- Proactively escalating maintenance issues to other members of the office management team
- A willingness to support the broader team with ad hoc requests
Person Specification
- Considerable experience in reception services and administrative support in a corporate environment. A strong understanding of a hospitality environment
- Presentable, professional, excellent people skills
Job Types: Full-time, Permanent
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
