loan processor Pontypool, Wales
Job description
We have an exciting opportunity for a person experienced and confident with production software to join a well-established team based in Pontypool. Or perhaps you don’t have any experience specific to window manufacturing software, but you are IT competent, have a methodical style and are eager to learn.
What we’re looking for is a person to join our operations team and support in the daily work required to process orders.
Our Head office and factories are based in Pontypool South Wales with operating regions in Wales & Southwest, Southeast, as a team we have excellent history and an enviable position in the New Build construction market with current growth allowing opportunity to expand further within our field and our internal operating systems.
Should you be a person looking for job security then this is a full-time permanent opportunity, the working hours are Monday to Thursday 8:00am to 4.00pm, Friday 9:00am to 1:00pm. You will receive a competitive salary (experience dependent), workplace pension, 28 days annual leave (inc. Bank Holidays) and the knowledge of joining a positive and fun team with a can-do attitude.
The role of the Sales order processor is a responsible position that requires diligence, attention to detail, a keen can-do attitude and willingness to learn.
Full training, support and performance review provided.
Duties and Responsibilities
· Processing customer’s order using Excel and in house production software which includes Red Zebra and Window Designer.
· Completion of customer orders in line with our business and supplier lead times
· Accurately transfer, record, and maintain all order details using internal tracking systems.
· Answering the telephone with a pro-active approach to resolving customer enquirers.
· Ensuring all processes are followed in full in all aspects of the role.
Required Skills, Qualifications and Experience
· Experience in a similar role is desirable.
· Accuracy and attention to detail.
· Initiative, integrity, and reliability.
· Ability to work as part of a team effectively and efficiently.
· Enthusiasm and willingness to learn, with a positive, fun, and can-do attitude.
· IT experience; proficient use of Excel, Word essential.
· Processing software desirable but not essential.
· Excellent customer service.
Job Type: Full-time
Salary: £22,000.00-£25,000.00 per year
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Pontypool: reliably commute or plan to relocate before starting work (required)
Work Location: In person
