Job description
Receptionist
We require someone to man the reception desk in our award winning Escape rooms between 10am and 10pm each day. Shifts will be split between members of staff working 10am - 4pm or 4pm - 10pm.
You will be required to:
Meet and Greet potential Customers ensuring that they are welcomed in a friendly and positive way.
Provide further information regarding games and availability, passing on the correct details and site knowledge.
Book customer's in and process payments according to our policies and procedures.
Answer incoming telephone calls in a professional and friendly manner.
Assist with on site purchases
Keep the area clean and tidy
Provide an onsite presence
Help customers complete waiver / upload photograph.
Support the Games Masters within their role and report into the Site Manager.
Pay rate is minimum wage for age.
This role is located centrally in Southampton, with West Quay and Bargate within a minute's walk. Southampton Central station is approximately 5-10 minutes walk.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £7.49-£10.42 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability
- Weekends only
Supplemental pay types:
- Bonus scheme
Experience:
- customer service: 2 years (required)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
Work Location: In person