receptionist Washington, DC
Hela Medical Spa
Full Time
Washington, DC
22 - 17 USD HOURLY Today
Job description
Position Requirements:
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a luxury, fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening and computer skills.
- Must be a team player.
- Must have weekend availability.
Duties and Responsibilities:
- Be on time for shift and maintain consistent, regular attendance record.
- Properly open and close spa each day according to Standard Operating Procedures.
- Accurately book, change and cancel spa appointments.
- Acknowledge and greet everyone who enters and leaves the spa.
- Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
- Provide callers and guests with detailed descriptions of spa treatments, packages, services, andhours of operation.
- Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
- Handle guests’ questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all guest matters in accordance with company policy;
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Maintain a clean; safe, fully stocked and well organized work area.
- Ensure adequate stock of supplies and equipment; inform management when stock is low.
- Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Assist in all areas of spa operation as requested by management.
Benefits
- Discounts on products and services.
- Networking opportunities with top-of-the-line aesthetic companies.
- Opportunity for growth within the company.
- Competitive salary.
Job Types: Part-time, Contract
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to commute/relocate:
- Washington, DC 20007: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
