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Hawco Volkswagen Receptionist

We are recruiting for a Receptionist to work at our Inverness showroom. As a Receptionist you will be the primary point of contact with our customers, both face to face and over the telephone, you are responsible for identifying their needs and ensuring that they are directed to the appropriate person. This is a full-time permanent role working 40 hours per week, Monday - Friday: 8:30am - 5:30pm.

Being part of Hawco Group you will be working for one of the few remaining family owned car retailers which has over 65 years’ experience delivering excellent service to motorists in the north of Scotland.

Job Responsibilities:

• Being the first point of contact for our customers and professionally representing the brand
• Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of
• Contributing to a happy, positive working and team environment.
• Assisting with general administrative duties in the dealership with accuracy and attention to detail
• This position will be primarily customer service orientated either face to face or via the telephone so the highest levels professionalism must be maintained at all times

Key Attributes and Skills:

• Excellent interpersonal skills and a polite and helpful manner
• Confident and enthusiastic with the ability to build rapport easily with a variety of customers
• A smart and professional appearance
• Confidence to deal with complaints and issues
• Discrete with sensitive information
• Has initiative and can self-manage
• Professional telephone manner
• Computer literate inc. Office suite with a methodical and organised approach to work with attention to detail
• Previous experience in a similar role would be an advantage

Our Offer to You:

• Generous Annual Leave
  
• Great learning and career opportunities
• Discount on new and used cars
• Discounted servicing, parts and accessories
• Employee customer referral scheme
• Contributory Pension Scheme
• Cycle to Work Scheme
• Wellbeing Scheme

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

We reserve the right to close the role prior to the advertised closing date should a suitable applicant be found.

Before applying for this position, please be aware of our Applicant Privacy Notice at https://www.hawcogroup.co.uk/.