receptionist Hove, England
Job description
Hangleton Dental practice is located in Hove and offers a range of affordable and high-quality dental treatments. We are looking for a friendly, enthusiastic, and hard-working team player who will carry out reception and administration duties.
We are looking for candidates who have dental or medical experience already.
You will be the face of our business, so you must be very presentable, friendly, and approachable and offer exceptional customer service - face to face, on the phone, and on emails.
Job Responsibilities:
- Greeting and screening patients and providing an excellent first impression
- Patient management
- Practice administration
- Maintaining the recall system
- Diary management
- Patient and people management skills are essential as are communication skills.
- Booking and amending appointments, answering the phone, updating patient records
- Making patients aware of dental services and offers
- Accessing sensitive information whilst maintaining patient confidentiality
- We are looking for someone with excellent communication skills, the ability to multi-task, and who can work under pressure
- Upkeep of the practice and equipment including reception and staff areas
- Handling payments and making patients aware of dental services and offers
- Process and manage treatment plans
- Handling sensitive information and maintaining patient and colleague confidentiality
- Responsible for stock control and liaising with dental laboratories
- Opening and closing the practice
Working hours:
This is an excellent opportunity for a receptionist looking to join a well-established practice while taking their career to the next level.
Full training will be given. You will need to enjoy learning new things, be quick to learn, and be intelligent with good initiative and confidence.
Qualifications / Skills
- Good communication and customer service skills, keeping patient satisfaction in mind
- Strong professionalism and relationship-building skills
- Able to work intuitively and adapt to change
- Efficient with Microsoft Word and Outlook
- Understanding of health and safety policies and procedures
- Knowledge of Exact SOE Dental software is desirable but not essential
We look forward to receiving your resume.
Job Type: Part-time
Part-time hours: 15-30 per week
Salary: £9.50-£11.50 per hour
Benefits:
- Free parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- HOVE: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Medical Receptionist: 1 year (required)
Work Location: In person
