Receptionist London, England

Hana Consulting
Full Time London, England 10.56 - 35000 GBP ANNUAL Today
Job description

Hotel Receptionist Arabic Speaker~ London, W1 ~ £35,000 per year inc service charge

Hana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Hotel Receptionist

Reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service. You will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries. The Hotel Receptionist will be required to maintain control of the hotels room inventory, acting as a ‘gate-keeper’ on a day-to-day basis, including high demand periods and sell-out days.

What we are looking for in a Hotel Receptionist

The ideal reservations agent must speak arabic and will be required to demonstrate commitment to a task, complete comprehension of guest needs and ability to promote positive relations with all guests. He/she will need to think clearly and quickly, as well as make conscientious decisions. Impeccable attention to detail is imperative, and the ability to prioritise, organise and follow up is also of upmost importance.

Your Duties as a Hotel Receptionist

  • Effectively deal with all telephone and email inquiries.
  • To take and input bookings via different channels, entering the correct details into the property management system Opera and SynXis.
  • To assist the controlling of business mix and room rates.
  • Maintain a proficient relationship with agencies and corporate companies.
  • Ensure all guest requirements have been satisfied throughout the booking process.
  • To be fully knowledgeable of the facilities available within the hotel and related costs.
  • Effectively communicate with all departments all details of upcoming arrivals, including but not limited to special request bookings and last minute changes.


  • Competitive salary
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme
  • Laundry service for tailored uniform
  • Cycle to Work Scheme
  • Meals on duty

Sounds good? Apply Now!

Job Types: Full-time, Permanent

Salary: £35,000.00 per year


  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Life insurance


  • Arabic (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: RW1

Hana Consulting

Related Jobs

All Related Listed jobs

site manager
Mat's Group LTD Hounslow, England 50000 - 35557 GBP ANNUAL Today

Position: Site Manager

Job Description:

The Site Manager is responsible for ensuring the safety and success of our...

Webchat Advisor
Apex Jobs Nottingham, England 18000 - 21000 GBP ANNUAL Today

You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous

Costa Coffee Barista - Evenings & Weekends
Compass Group Portsmouth, South East England, England 10.4 GBP HOURLY Today

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over

Business Development Manager | Account Manager | Remote
hireful 50000 GBP ANNUAL Today

Offering products in the automotive aftersales sector they grew from 13m turnover to 50m in the last 12 months and now they need to add proven business

Headteacher - New Specialist Autism School
Compass Associates Liverpool, England 85000 GBP ANNUAL Today

Compass Associates have partnered exclusively with a national provider of specialist schools and children's homes to find a Headteacher for their new state-of