Receptionist

Receptionist London, England

Hana Consulting
Full Time London, England 10.56 - 35000 GBP ANNUAL Today
Job description

Hotel Receptionist Arabic Speaker~ London, W1 ~ £35,000 per year inc service charge

Hana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Hotel Receptionist

Reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service. You will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries. The Hotel Receptionist will be required to maintain control of the hotels room inventory, acting as a ‘gate-keeper’ on a day-to-day basis, including high demand periods and sell-out days.

What we are looking for in a Hotel Receptionist

The ideal reservations agent must speak arabic and will be required to demonstrate commitment to a task, complete comprehension of guest needs and ability to promote positive relations with all guests. He/she will need to think clearly and quickly, as well as make conscientious decisions. Impeccable attention to detail is imperative, and the ability to prioritise, organise and follow up is also of upmost importance.

Your Duties as a Hotel Receptionist

  • Effectively deal with all telephone and email inquiries.
  • To take and input bookings via different channels, entering the correct details into the property management system Opera and SynXis.
  • To assist the controlling of business mix and room rates.
  • Maintain a proficient relationship with agencies and corporate companies.
  • Ensure all guest requirements have been satisfied throughout the booking process.
  • To be fully knowledgeable of the facilities available within the hotel and related costs.
  • Effectively communicate with all departments all details of upcoming arrivals, including but not limited to special request bookings and last minute changes.

WHAT WE OFFER:

  • Competitive salary
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme
  • Laundry service for tailored uniform
  • Cycle to Work Scheme
  • Meals on duty

Sounds good? Apply Now!

Job Types: Full-time, Permanent

Salary: £35,000.00 per year

Benefits:

  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Life insurance

Language:

  • Arabic (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: RW1

Receptionist
Hana Consulting

Related Jobs

All Related Listed jobs

Online Assistant
Sainsburys United Kingdom Today

As an Online Assistant your role could be on the shop floor, picking our customers orders and taking real care in selecting the best quality produce, as if you

ON TRAIN HOSPITALITY ASSISTANT GRADE 1
ScotRail Edinburgh, Scotland 21856 GBP ANNUAL Today

Promote monthly deals and upsell products to customers. Start your journey to a career with Scotrail and explore Scotlands Railway while delivering a first

Construction Management Degree Apprenticeship
Kier Group Glasgow, Scotland 35000 GBP ANNUAL Today

To be eligible for our Construction Management Degree Apprenticeships you must be at least 18 years of age and hold a Level 4 in GCSE Maths and English, along

Legal Traineeship National
Crown Office and Procurator Fiscal Service Scotland 28702 - 32003 GBP ANNUAL Today

Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme. As such, we run a Disability Confident Scheme (DCS)

HR Manager - 12 month FTC
AkzoNobel Gateshead, England 76946 - 103097 GBP ANNUAL Today

Advocate for our one HR Paints & Coatings perspective through active collaboration with colleagues to deliver an exceptional HR service to customers.