receptionist United Kingdom
Job description
Medical Receptionist/ Administrator working across 4 GP practices required. We are looking for someone who is available between 7:30am and 18:30pm on a rotational shift pattern Monday - Friday. Overtime is available.
Job Summary:
It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone.
- To facilitate patients accessing the clinical care provided by the practice.
- To support the GP’s and Nurses in providing that care.
- To act as first point of contact for anyone accessing the practice.
- Accountable to: General Practitioners (for medical matters) Practice Manager (for all other matters)
KEY RESPONSIBILITIES:
- To ensure that all visitors and telephone callers to the practice are greeted professionally.
- To ensure all telephone calls are managed appropriately.
- To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
- To mange the workflow of administrative tasks
- To follow the procedures and protocols that guide us to deliver day to day tasks in a safe, efficient way.
- To ensure we provide the safest care to our patients
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-30 per week
Salary: From £10.42 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Tameside, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Expected start date: 01/08/2023
