Job description
- Greet patients in a pleasant and timely manner.
- Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, & maintain insurance information.
- Verify registration forms are complete & obtain referring physician & primary physician information.
- Ensure patient has current referral on date of service. Obtain referral if necessary.
- Verify insurance benefits and eligibility prior to office visits & procedures.
- Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
- Ensure time-of-service batch is balanced and closed daily.
- Research & assist patients with questions regarding balances including collecting applicable payments.
- Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Other duties as assigned.
- Computer Literate
- Customer Service
- Data Entry
- Effective Communicator
- Knowledge of insurance carrier requirements
- Multi-tasker
- Positive Attitude
- Self-Directed
- Team Player
- Must be willing to cross train
Able to lift or exert force up to 10 pounds