Job description
DO YOU PRIDE YOURSELF ON CUSTOMER SERVICE? DO YOU ENJOY HELPING PEOPLE? IF SO, WE WANT YOU!
At Fred Martin Nissan we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Fred Martin Nissan is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
SUMMARY
Receives payment for sales, service and parts transactions and plays a key roll in maintaining or creating customer satisfaction.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Greets customers at the cashier window in a pleasant and professional manner.
Computes customer bills
Receives cash, checks and credit card payments from customers; records amount received
Makes change and issues receipts to customers
Provides cash refunds or credit memorandums to customers for returned merchandise.
Maintains cash drawer.
Reconciles cash drawer daily.
Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
What We Offer
Medical, Dental & Vision Insurance
Company Paid Life Insurance
401K Plan + Match
Generous Paid Time Off
Up to 3 Weeks Paid Vacation
Growth Opportunities
Promote From Within
Paid Training
Employee Vehicle Purchase Plans
Family Owned and Operated
Long Term Job Security
Health and Wellness
Discounts on Products and Services
Cell Phone Discounts
Fitness Membership Discounts
Bonus Opportunities for all employees up to $3,250
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state or local laws.
Fred Martin Superstore
www.fredmartinsuperstore.com
Barberton, OH
Adam Huff
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Vehicle Dealers
1999