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receptionist New York, NY

FLIK Hospitality Group

Full Time New York, NY 27 - 25 USD HOURLY Today

Job description

Flik Hospitality Group

Salary: $25 - $27 / Hour

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The VIP Corporate Receptionist provides an elevated level of service to VIP visitors to create a unique and high positive impression. This role entails the escort of high-level visitors from the ground lobby to conference room/meeting space.

Responsibilities include:
Responsible for proper entry and escort of high-profile VIP visitors
Motivates and sets the tone for staff by demonstrating a pleasant, engaging, customer oriented attitude
Must have experience in client facing roles
Ensure the highest level of hospitality and service is provided to VIP guests
Verify visitor identity prior to arrival and create photo bios for the visitors
Track and manage incoming VIP visitors
Manage closely all activity in the internal visitor process. Must be knowledgeable on all daily meetings and up to the minute changes
Act as first point of contact for all activities and emergencies, always remaining alert.
Serves as point person, taking ownership of any challenges that may arise within the conference center, resolving them, or following escalation procedures as required.
Handling meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization.
Answer global switchboard calls, direct calls, and manage message receipt and delivery
Handling on-floor conference room activities, both visually and by means of the reservation system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc.

Preferred Qualifications

Associates degree or equivalent professional VIP client facing work experience
Possess very strong interpersonal relationship skills
Possess excellent writing, verbal, and public speaking skills
Experience with high profile clientele
Experience in customer service. Experience in a lead customer service or supervisory capacity preferred
Ability to communicate well and guide a team
Strong computer skills and knowledge of office technology/equipment
Punctual, dependable, and dedicated to achieving excellence
Experience in 5 star hotels or luxury retail

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.