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Job description

FDM Group is a global professional services provider with a focus on IT, working with over 200 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.

About The Role:

Joining our busy and dynamic team you will play a key role in building client relationships and helping to promote the FDM brand. As FDM’s front of house representative you will provide a comprehensive and efficient reception that meets the needs of internal colleagues and clients. The role is all about service excellence, whether it is greeting clients, answering the telephone or providing refreshments. You will have an enthusiastic approach, where nothing is too much trouble. Establishing yourself within the FDM team will provide you with a fantastic opportunity to progress to other exciting roles within the organisation.

Duties and Responsibilities:

• Greet and welcome visitors to the office
• Answer telephone, screen and direct calls
• Manage room booking system and organise meetings
• Provide refreshments for externally attended meetings
• Receive, sort & distribute mail deliveries / collections
• Arrange courier collections using most cost effective method determined
• Coordinate stationery orders and distribution
• Maintain a tidy and effective reception area
• Assist in the coordination of both client and internal events held at the office
• Report any facilities issues identified within the office and monitor their resolution
• Provide general administration and clerical support across the business

About You

• Professional personal presentation
• Excellent telephone manner
• Strong communication skills, both written and verbal
• Effective interpersonal skills
• Good organisational skills and ability to prioritise
• Works well as part of team
• Flexible
• Strong attention to detail
• Self-motivated
• Enthusiastic, with good people skills
• Effective IT skills in Word, Excel and Outlook

What we Offer:

This is your opportunity to work in a highly motivated, sociable team and grow with a company that is growing internationally.

• Chance to be part of a high-growth FTSE 250 tech organisation
• Qualification and development opportunities
• Company culture committed to diversity, inclusion and social mobility
• Hybrid working - flexibility to work from home on a regular basis
• Central office location
• Up to 30 days annual leave
• Contributory pension scheme
• Mentor to guide you through your studies and career progression
• Option to (Buy As You Earn) Share Scheme BAYE
• Studying and exam funding support

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Job Types: Full-time, Permanent

Salary: £22,000.00-£23,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee mentoring programme
• Health & wellbeing programme
• Profit sharing
• Referral programme

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Leeds, LS1 4BN