receptionist

receptionist Burscough, England

Face For Business
Full Time Burscough, England 23150 - 21500 GBP ANNUAL Today
Job description

Job description: Inbound Call Answering Receptionist

Benefits:

  • Company events
  • Company pension
  • PA of the Month award
  • Customer Feedback incentive for PA’s every month

Do you enjoy talking? This could be your next opportunity!

Here at Face for Business, we provide telephone answering and messaging services for businesses of all sizes across the UK. As a rapidly growing Company, we are looking for professional Inbound Call Answering Receptionist with natural flair for delivering telephone-based customer service that is second to none. If you’re brilliant at quickly building rapport, have superb listening skills and a professional and friendly telephone manner, then read on to discover more about being part of a vibrant team.

Who will I be working with?

You will join our growing team who benefit from a modern open plan working environment, and a family-like atmosphere where teamwork and communication flows naturally.

So, what will the role of a Inbound Call Answering Receptionist entail?

Working within a team, you’ll receive industry leading training to enable you to provide first-class customer service to your allocated clients and their callers. You’ll build and maintain relationships with clients to become familiar with each business and their requirements, which will enable you to effectively handle telephone calls on their behalf. On top of the training, you will be supported by your team and your Team Leader in order to develop your skills as you grow into the role.

There will never be a dull moment, as often you will be answering upwards of 100 calls a day. You will provide a helpful, friendly service, taking accurate, quality messages, that you will then record on your system. Your messages will instantly be relayed to the client.

What will I need in order to be considered for this Inbound Call Answering Receptionist?

  • Superb listening and communication skills
  • Ability to quickly build good relationships with people
  • Helpful and approachable with a professional and friendly telephone manner
  • Good computer skills, with timely and accurate data entry and typing skills
  • High level of attention to detail
  • A positive, pro-active ‘can do’ attitude
  • Ability to work as part of a busy, flexible team

Ideally you will have proven customer service experience gained within a call centre or reception role, although a great attitude, tons of enthusiasm to learn and a brilliant telephone manner are most important.

Hours of Work and Salary

37.5 hours per week.

Hours of work can be between Monday to Friday 8am-8pm. 7.5hrs shifts

Saturday/Sunday shifts required on a rota basis

Salary: £21,500 - £23,150

Job Types: Full-time, Permanent

Salary: £21,500.00-£23,150.00 per year

Benefits:

  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Apply Here

receptionist
Face For Business

Related Jobs

All Related Listed jobs

Personal Care Assistant for a lady P/T (10 hrs p/w) @ £14.00/hr in Norwich
UKCIL Norwich, England 14 GBP HOURLY Today

Completion of a satisfactory probationary period of 3 months. No moving and handling is required. Reminding me to take my medication and prompting me to take it

Assistant Manager - Cribbs Causeway (30hrs/week)
Build-A-Bear Workshop Bristol, England 20909 - 22255 GBP ANNUAL Today

Relevant retail management experience with a proven, successful track record in a Guest centric business, preferably in specialty retail.

electrical engineer
GCC Pueblo, CO 75000 - 65000 USD ANNUAL Today

At GCC, employees are our most important resource. As a part of the GCC family, you'll be welcomed into a culture that promotes the company vision...

ASRS Engineering Operator Technician
AB InBev Magor, Wales 24007 - 61288 GBP ANNUAL Today

Liaising & assisting client departments and customers. Working in a safe manner following all company policies and procedures.

Store Assistant - Nights
ASDA Peterhead, Scotland 10.1 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to