Job description
Clinic Receptionist Job Description
General Summary;
Responsibilities
- Greet and welcome patients and visitors as soon as they arrive at the clinic
- Direct patients and visitors to the appropriate person
- Answer, screen and forward incoming phone calls
- Make medical appointments with chosen doctor/associate/skin therapists
- Communicate well with doctors/associate/skin therapists
- Take electronic payments
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain clinic security by following safety procedures and controlling access via the reception desk (Door entry system, monitor, Fire log)
- Update clinic calendars and schedule meetings
- Perform other clerical receptionist duties as required
Requirements
- Experience as a Receptionist, Front Office Representative or similar role
- Previous experience in working on clinic/medical computer systems
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Excellent Customer service attitude
The above list is not exhaustive
Job Type: Full-time
Salary: £11.00 per hour
Work Location: In person
Application deadline: 16/06/2023
Reference ID: Clinic Receptionist - Maternity Cover