receptionist Gloucester, England
Job description
Trainee Dental Nurse/Receptionist
Training will be provided
Dent Hub Smiles is an independent Dental & Facial aesthetic centre for patients across the Gloucester and surrounding area. We provide quality consumer care in a private and comfortable setting. At Dent Hub Smiles, we strive to develop the best dental team to provide our patients with exceptional care and excellent patient service. Our goal is to ensure that our patients have a positive experience from the first visit through their entire treatment regimen.
Our Dental Nurse/ Receptionist will be responsible for providing friendly, efficient, and compassionate customer service to patients and their families in a dental office. This job will include reception and admin duties. The ideal candidate will be friendly, energetic, motivated, and able to work with a team to support our mission of providing quality, friendly, compassionate, and efficient care to our patients with computer knowledge.
Qualifications:
- Must be able to work a flexible schedule including weekends and holidays as needed by schedule.
- Must possess exceptional organizational skills and ability to multi-task in a fast paced environment.
- Must be willing to learn new skills and have an open mind towards new approaches in patient care such as addressing dental concerns, training will be provided.
Responsibilities:
- Greet patients in a friendly manner upon arrival. Assist them with any necessary information or forward it to the appropriate person for processing and assist the dentist in performing procedures and patient management.
- Process payments at the end of each visit for all types of payments including cash, check, credit cards, etc. including making out patient charts for procedures and other necessary patient contact information such as addresses and phone numbers for follow up appointments.
- Answer phones in a friendly manner and schedule patient appointments when necessary using appropriate software and able to work with any other appropriate application on your computer such as Microsoft Word or Excel. Communicate with patients via phone or email when there are changes in the patient’s schedule . Perform admin duties.
Job Type: Full-time
Benefits:
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
Schedule:
- Flexitime
- Weekend availability
Work Location: In person
