Job description
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working full time, 40 hours at Cygnet Hexham Hospital, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hexham Hospital is a 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.
Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England.
Positive service user outcomes are at heart of the services we offer at Cygnet Hospital Hexham, we recognise that every service user is different and therefore must be assessed and treated as an individual in the best possible surroundings
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.
With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day...
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving
You are...
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate – including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet Health Care has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.