receptionist Maidstone, England
Job description
About Crowe
Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.
We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.
We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.
Receptionist – Maidstone, Kent; Overall:
To primarily provide a professional and efficient reception service which includes dealing with incoming calls plus all visitors to reception including staff, clients, and suppliers.
To also undertake administrative duties on behalf of the Partners/Directors/Managers plus assist with any other administrative duties within the secretarial team as required.
Full time: 37.5 hours per week.
Main Duties:
- Answer incoming telephone calls, pass them onto the relevant person or take a message and email the relevant colleague with details to call them back
- Greet visitors and inform the relevant staff their visitor has arrived
- Make refreshments for visitors
- Open all incoming post, date stamp. Scan in and allocate to staff on our document management system
- Inform staff member by email of all deliveries that arrive at reception
- Be able to use the franking machine and frank outgoing post daily. Keeping a log of what has been sent out via Signed for and Special Delivery.
- Book meeting rooms for internal staff and client meetings
- Prepare all meeting rooms in advance of meetings, with pads, pens and refreshments
- Clear meeting rooms at the end of meetings
- Book taxis for partners, managers (on account)
- Accounts filing to Companies House
- Sending out monthly reminders to Audit Managers about what accounts need to be filed that month
- Ensure the reception area remains tidy at all times as well as the kitchens
- Provide admin support to the secretarial team as and when required
- General other duties to include housekeeping such as collecting the milk from the local shop each morning (or when required). Empty the dishwasher in the morning and turn on again in the evening. Keeping an eye on supplies in the kitchen and restocking when needed.
- Office orders – Ordering stationery, kitchen and other office supplies as and when required. – Normally on a monthly basis.
- Monthly water temperature testing and pass on readings to Alison Earing
- Liaising the Tech Admin to sort Computer Aid collections
- Making sure we have adequate IT items in stock in the office
- Setting up new clients and jobs on our practice management system
- Booking hotels/trains through Clarity
- Add funds to franking machine
- Binding accounts/proposals/other
- Booking lunches etc. – Ordering in food for meetings and events
- Support Grace with buildings issues
- Booking couriers
- Archiving files as and when required (although not very often)
- Forwarding any post addressed to clients. Any junk post to be returned to sender.
Why choose Crowe?
Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities, and each other.
Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.
We offer you an opportunity to continue your career and work for a firm that offers stability and knowledge. In addition, you can work alongside experienced professionals who put the client at the heart of everything they do.
At Crowe, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries, and flexible benefits. Plus, an opportunity to work for a firm that truly values its people.
Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service.
Entry and progression within the firm is determined solely by the application of objective criteria, personal performance, and merit.
We want to create the best environment for our people to thrive. We recognise the importance of offering a flexible approach to our working environment and we would be happy to discuss this with you further.
