receptionist Edinburgh, Scotland
Job description
The Role
This is a full time position with rate of £11.12 per hour & annual salary £23,150
As ‘Night Receptionist’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Checking guest in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximising revenue through upselling and room sales
- Assisting with completion of Night Audit
- Helping to maintain security & safety during night time hours
- Administration and Technology savvy
- Available to work when the team and customer needs you
What’ll make you a great fit for us here at Valor
At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!
As a Night receptionist, you’ll be the face of the hotel & the first point of contact for our guests. You’ll need to know our hotel like the back of your hand and have a skill for problem solving.
If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you!
WHY JOIN US?
- Stays across the UK at employee rate (a HUGE discount!)
- Discounted Friends and Family rates (that’ll make you really popular!)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work!)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.
Job Types: Full-time, Permanent
Salary: £23,150.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
Schedule:
- 8 hour shift
- Night shift
- Overtime
- Weekend availability
Work Location: In person
