receptionist Ogden, UT
Job description
We are looking for a Front Desk Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company.
Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Tasks & Duties:
- Answer all calls including inquiries and greet customers in a welcoming manner
- to initiate positive visits.
- Has the ability to resolve customer’s concerns and requests.
- Has the ability to accurately file documents in the database to maintain an accurate record keeping process and faster data retrieval (record-keeping).
- Has the ability to effectively communicate with and perform all job duties requested by management.
- Safe-keep all pertinent and confidential information of the Company.
- Has the knowledge and skills in operating office machines and computer software as required.
- Possess punctuality and maintains a reliable work schedule that fosters a dependable environment for clients and team members.
- Has the ability to manage multiple tasks effectively.
- Ensure cleanliness and organization is properly maintained throughout the foyer.
- Create a fun and inviting environment for all office team members.
- Highly proficient in all social media platforms, with a willingness to post the goings on of the company.
- Offer tours of the historic building our company occupies.
Qualifications
- Proficient verbal and written communication skills.
- Displays impeccable interpersonal, time management, organizational, and customer service skills
- Strong problem-solving capabilities.
- Flexible and adaptable.
- Shows initiative and is energetic.
- Must be professional in both appearance and demeanor.
- Comprehensive knowledge of different social media platforms for content creation is an advantage.
- Ability to be resourceful and proactive when the need arises
- Knowledgeable in Microsoft systems, Google workspace, and Zoom application
Job Type: Full-time
Salary: $17.50 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
