Receptionist London, England
Job description
About us
The Continental Skin Clinic is a boutique luxury skin clinic in central London. We are a professional, agile, customer-centric business. Our goal is to deliver the most advanced Skin & Beauty treatments through exceptional customer service within our top tier environment .
We are looking for a receptionist to join us for 22 hours a week with flexibility over the days to be worked.
This role will give the right person the chance to learn and flourish within the beauty industry within a progressive and successful environment. Whilst previous experience is a bonus, we are looking for a fabulous person with a customer-first mindset.
The role of the Receptionist is to be the daily face of our company and the first & last points of contact for our clients.
As well as boundless enthusiasm, it is essential that you have: impeccable personal presentation, fantastic communication skills (spoken & written) and an ability to deliver exceptional customer service with a friendly, professional & welcoming demeanour.
Requirements:
- NVQ3 or equivalent in Beauty
- 2-3 years experience in the aesthetics and beauty sector
Responsibilities:
- Ensure great customer service for all clients in the clinic
- Maintain a clean and tidy environment throughout the clinic.
- Answer telephones and take bookings and payments.
- Be the friendly, helpful face of our business when dealing with clients
- Ensure that clients appointments are checked out correctly, payments are correct.
- Assist customers with directions, enquiries about treatments, and requests.
- Work well and productively with the rest of the team in the clinic
- Carry out other duties as assigned.
Experience in Aesthetics and/or Beauty as a therapist or receptionist is a PLUS.
Previous experience as a receptionist in another industry whilst having a passion for beauty is also a PLUS.
Job Type: Part-time
Part-time hours: 22 per week
Salary: From £13,750.00 per year
Benefits:
- Employee discount
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Tips
Education:
- GCSE or equivalent (required)
Experience:
- Beauty / aesthetics: 3 years (required)
Work Location: In person
Application deadline: 02/05/2023
Expected start date: 09/05/2023
