Job description
Luxury Health & Beauty Clinic Receptionist
Are you passionate about health and beauty? Would you enjoy working with like minded people, in a supportive team, immersed in health and beauty with a luxury approach? CliniCity is about providing health and beauty services to discerning individuals in London.
ABOUT US
CliniCity is the ultimate health and beauty clinic in London, enabling our members to access an extensive array of luxury health and beauty services all under one roof. We will be providing an unrivalled membership service with cutting-edge technology and the latest machines and equipment. The clinic is medically led by an experienced health professional. We are conveniently located just a short walk from Oxford Circus tube station.
ABOUT YOU
You will be the first point of contact for all members arriving at CliniCity and will work closely with our medical experts, beauty team and lounge staff. The ability to multi-task in a fast paced environment is vital. You will be an expert with computer systems, with a high level of accuracy and the confidence to welcome and attend to a number of members at once, with strong administration and organisational skills.
THE ROLE
Deliver a warm, polite and professional greeting to all members. Open and close the clinic and adhere to all opening and closure procedures. Register all new members on the in-house data base ensuring accuracy. Complex diary management. Manage all associated administration and paperwork within agreed deadlines.
Handle enquiries in a professional manner. Schedule multiple bookings while under pressure. Become an expert user of all clinic IT systems. Maintain strict confidentiality of members information at all times.
REQUIREMENTS
Essential
Previous reception experience ideally within a similar environment
EG luxury hotel, medical facility, clinic, spa, private members club, or VIP environment. High level of professionalism with experience of dealing with VIPs or HNW individuals Outgoing personality with excellent communication and strong interpersonal skills. Able to multi task and prioritise in a fast paced environment. Good timekeeping and prepared to be flexible to meet the needs of the service. Ability to remain calm when under pressure and problem solve. Strong IT skills, adept at picking up computer systems quickly. Interest in health and beauty.
BENEFITS
Flexible working hours. Regular team socials.
Christmas and summer parties. Competitive salary. Staff discounts
Job Types: Full-time, Contract
Salary: £22,000.00-£26,000.00 per year
8 -10 hour shift
Weekend availability
Job Types: Full-time, Permanent
Salary: £17,085.34-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Flexitime
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location