receptionist

receptionist Newington, CT

Civita Care Center at Newington
Full Time Newington, CT 45210 - 32099 USD ANNUAL Today
Job description

We are currently seeking dynamic individuals who are looking for an opportunity to have a direct and positive impact on the lives of our residents here at our facility.

Duties and responsibilities

  • Demonstrates basic understanding of emergency call system and nurse paging system
  • Greets visitors immediately upon arrival
  • Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
  • Offers refreshments (coffee, water, etc.) to visitors, where applicable
  • Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
  • Manages doctor appointment book
  • Manages beauty and barber appointment book
  • Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
  • Keeps lobby clean and neat, free of clutter and trash
  • Reports any mal-functioning equipment to maintenance
  • Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
  • Develops and practices the “30 second commercial” to be used when greeting visitors
  • Participates in in-service trainings as required by state regulations

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION

  • High school diploma or equivalent certificate preferred.
  • Possesses expert knowledge of telephone system and capable of teaching others

SKILLS AND ABILITIES

  • Possesses expert knowledge of telephone system and capable of teaching others
  • Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
  • Maintains awareness of all daily activities (and changes)
  • Has full knowledge of the administrative staff, ownership, and management company
  • Possesses excellent verbal communication skills

Proof of COVID Vaccination is required to be eligible for this position.

receptionist
Civita Care Center at Newington

www.civitanewington.com
Newington, CT
Unknown / Non-Applicable
Unknown
Company - Public
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