receptionist

receptionist Bozeman, MT

Choice Hotels
Full Time Bozeman, MT 21 - 19 USD HOURLY Today
Job description

receptionist

We’re looking for a reliable and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel with availability on weekends. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a good attendance record, and a commitment to guest satisfaction. If this sounds like you, apply today!

Compensation:

$19 - $21 hourly

Responsibilities:
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Comfortable taking telephone calls and mitigating stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Must have graduated high school, received a GED or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company


Boasting Montana State University as its neighbor, Comfort Inn Bozeman is located in the fourth-largest city in Montana. Whether you're seeking adventure or looking for family-friendly activities, Bozeman offers an array of events and attractions to keep you entertained.

As a member of the Choice Hotels International family, our newly-renovated hotel is committed to providing exceptional guest experiences through our clean and diverse guest rooms and outstanding reputation. At Comfort Inn Bozeman, we value our community and recognize that our hotel's success is due to the support and relationships we have built within the community.

Operated by Salt Lake City Metro Area-based hotel management company that prioritizes people and culture, our hotel is driven by a passion for exceptional service and guest satisfaction.

receptionist
Choice Hotels

www.choicehotels.com
Rockville, MD
Patrick Pacious
$1 to $5 billion (USD)
1001 to 5000 Employees
Company - Public
Hotels & Resorts
1939
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