Job description
As a member of the Celebration Team, the receptionist will be the first point of contact for customers and employees. We will rely on you to be a brand ambassador for Celebration Chevrolet and for GM, promoting our products, services, people, and experiences. In this role, you get to meet and help a variety of people, learn about the automotive business and provide excellent customer service. This is a career for someone who is service oriented, energized by people, and is flexible with taking on different tasks as needed.
The Receptionist will answer customer needs in person at the front desk as well as over the phone. In addition, scheduling service appointments and communicating important messages to department heads are other important roles. Here, you will build a career that helps people achieve their dreams, because purchasing a car isn’t just about a new set of tires, it’s about creating memories, establishing reliability, and achieving convenience and mobility.
What you get
In addition to a full suite of medical benefits, discounts on cars and parts, employee appreciation events, and paid time off (for holidays after 90 days and paid vacation after the first year), the Celebration Team Member is paid $20.00 an hour and has the benefit of a varied schedule that includes a few week days off in exchange for working every other Saturday. They will also be able to come to work in casual attire! (no suits required!). Also, those looking for a new challenge will be rewarded with the opportunity to learn about various different departments within the company.
What you bring
At Celebration Chevrolet, we hire people who are:
- Collaborative team players
- Learners
- Ethical and display high trustworthiness
- Proactive problem solvers
- Calm in stressful or high pressure situations
To qualify specifically for this role, we require candidates to:
- Have a valid driver's license with a satisfactory motor vehicle record
- Have the flexibility to work a schedule that will include some Saturdays and some holidays
- Have one year of customer service experience on the phone
- Have the ability to multitask
- Be able to build rapport quickly, with a variety of types of people and situations
- Be open, with a willingness to try and to learn new things
In addition, we’re most interested in candidates who also have:
- Prior experience at a dealership
- Prior experience in customer service/sales in any industry
- Prior experience creating a personal and lasting relationship with customers
Depending on how far you as a candidate proceed in our process, you will be required to pass a background check which includes a drug test. All candidates must be authorized to work in the US.
Working for Celebration Chevrolet
When you work at Celebration Chevrolet, you get the benefit of working for an established company running with the agility of a small family-run business. Our team members are focused on the customer experience along with a trusting, respectful, and caring environment for one another at work. We work hard, but we also have a lot of fun together. We are growing and our best is ahead of us – join us and let's find new roads together!
Because our team members are the #1 ingredient in our success, they come to us from every academic, ethnic, and social background. We are therefore committed to an inclusive environment for all employees and will consider qualified applicants without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidate must be authorized to work in the US without need for sponsorship.